Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:

  • keep track of the items stored in your shopping basket and take you through the checkout process;
  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences, online movements and use of the internet;
  • help improve our content and services and to help us better understand our customer requirements and interests;
  • target our marketing more effectively by providing you with information personalised to your interests; and
  • make your online experience more efficient and enjoyable.

In certain circumstances we may collect personal information about you—but only where you voluntarily provide it or where you purchase services from us.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested, i.e. to enable you to use our check-out process.

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

Third-party cookies

We work with third party suppliers who may also set cookies on our website. These third party suppliers are responsible for the cookies they set on our site. Further information can be found on the website for the relevant third party.

Description of cookies

Cookie NameDomainPartyCookie Type / DurationData CollectedLinkedPurposeTrackingTimingCategory of Cookie
_national_sessionnational-surveys.co.ukFirst/ NationalSession/browser closenonenoUsed to keep track of what is in you basket and display that information on every pageNoeach page visitStrictly Necessary
_ganational-surveys.co.ukFirst/Google2 yearsnoneNoUsed to distinguish users.Noeach page visitStrictly Necessary
__utmanational-surveys.co.ukFirst/Google2 yearsnoneNoUsed to distinguish users and sessions each page visitStrictly Necessary
__utmbnational-surveys.co.ukFirst/Google30 minsnoneNoUsed to determine new sessions/visits each page visitStrictly Necessary
__utmcnational-surveys.co.ukFirst/GoogleSession/browser closenoneNoCompatibility with older versionsnoeach page visitStrictly Necessary
__utmznational-surveys.co.ukFirst/Google6 monthsnoneNoStores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.noeach page visitStrictly Necessary
__utmvnational-surveys.co.ukFirst/Google2 yearsnoneNoUsed to store visitor-level custom variable data. This cookie is created when a developer uses the_setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated_setVar method. The cookie is updated every time data is sent to Google Analytics.noeach page visitStrictly Necessary

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website. Further information about cookies and how to disable can be found on the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.